Sometimes, making major moves in a company can seem like a daunting task. You know the old phrase, “if it’s not broke, don’t fix it.” Well, that works for some things but not all. When one supply-chain based company needed to go from the slow lane to the fast lane, they contacted RSI to upgrade their Warehouse Management System (WMS). The WMS is the heartbeat of any supply-chain based company, and an upgrade requires careful planning and coordination to minimize downtime and disruption.
RSI consistently delivers high quality project work such as this by following a repeatable process of careful planning and consistent communication. Creating a test environment in advance takes a little more time, but allows for analysis and fine tuning up front, creating confidence that issues are caught, and downtime is kept to an absolute minimum. Setting up Single Sign On (SSO) increases productivity by decreasing user administration and eliminating end user questions about accounts and passwords. SSO implementation also allows for easier peripheral management, through Active Directory groups, creating versatility on the fly. Businesses may be hesitant to perform such a highly visible upgrade due to the potential downtime, but RSI provides them peace of mind knowing that we are with them every step of the way from start to finish.
As a result of the project, direct warehouse staff log into a single system to access WMS, compared to previous more time-consuming efforts of having to log into several different systems to access critical data. Modern, robust, secure servers were built to handle the WMS and its expected growth. Truck load and unload times have improved because of a better system. Handheld devices have been upgraded to integrate with the new system and provide better tracking/picking of product, leading to increased productivity. A new system brings more features that can be used instead of being limited by the functionality of an outdated system.
Overall, this supply-chain based company’s warehouses have experienced less downtime and increased productivity. Morale is higher, and the WMS upgrade has paved the way for increased profit margins and more value for their business.
At RSI we believe when our clients are successful, we are successful: “the rising tide lifts all ships.” Contact us today to find out how we can help you be more productive and drive more growth for your business.