Submit a Service Request:

Client Portal Access Portal

Phone (860) 410-0670

Email (include description of your issue, screenshots, all other pertinent information):

Hardware helpdesk@myrsi.com

Software software@myrsi.com

Service requests are monitored and worked during regular business hours of 9am – 5pm EST.

Emergency and After-Hours Support:

If you are experiencing a critical issue and need to speak with someone immediately:

Dial (860) 410-0670 and Press 1

Your critical issue will be escalated to our on-call resources and you will be contacted as soon as possible.