Automating Workflow Provides Measurable Value

Supporting State Funded Care Programs

RSI partners with a fiscal intermediary that supports programs funded by the state. The client helps ensure employees receive accurate pay for providing personal care and related services. As the fiscal intermediary, the client manages payroll paperwork, employee payments, and key administrative tasks. RSI strengthens these efforts by delivering reliable technology services, including large scale paystub processing.

Intelligent Data Intake and Paystub Modeling

RSI built a streamlined process that pulls time and pay rate data for defined date ranges from the client’s third party enterprise resource planning system. The system organizes this data using unique employee and consumer identifiers. Each identifier creates a clear paystub profile for every program where an employee performs work. The workflow checks existing records to prevent duplicate models while allowing the team to run the process multiple times each week for the same pay period. Stored models enable fast cross checking and ensure accuracy across every run.

Secure Access Through the Employee Portal

After the system creates and stores the paystub models, RSI prepares them for employee access through a secure online Portal. The Portal serves as the primary location where employees view their paystubs. RSI designed the Portal to match each user’s profile with saved identifiers in the database. This approach ensures employees see only their own sensitive information. Strong access controls protect payroll data while keeping the experience simple for users.

Performance Challenges in Early Processing

The original workflow generated a PDF file for every paystub model during each processing run. Document creation required several seconds per file, and each run produced thousands of paystubs. This design consumed time and system resources. Team members needed to monitor each run closely to catch connection issues that could stop processing and require a restart. The approach worked, but it limited efficiency at scale.

On Demand PDF Generation With API Driven Logic

RSI revised the methodology by shifting PDF creation to an on demand model. The system now generates a paystub only when an employee selects it in the Portal. An API builds the PDF in real time using the stored model data. This change reduces storage usage and removes the need to create documents that users may not view right away. By moving document generation into the Portal experience, RSI improved system performance and reduced operational overhead.

Measurable Value for the Client

This modernized approach saves time, conserves storage space, and improves reliability. Employees gain fast access to accurate paystubs, while the client benefits from a scalable and efficient payroll solution. RSI delivered a smarter workflow that uses automation and data driven logic to support essential care programs.