Email and Fax Processes

RSI assists in eliminating much of the manual work and errors in collecting and organizing essential data from employees on a day-to-day basis. Clients can continue their main business function in an easier, efficient, organized way every day even during unprecedented times without interruptions.

One of the many projects RSI worked on for a client is to successfully have employee weekly time sheets sent through either an e-mail account and/ or a fax. Each is extracted from the system and stored in a way that is ready for the client to process the time sheets further.

There are third party vendors such as EtherFax who collect and store the faxes sent to the client.  RSI works with Etherfax and uses an Application Programming Interface (API) to retrieve faxes. Every 15 minutes, the collected faxes are retrieved as images with metadata through an API to Etherfax, downloading and saving into the client’s database with a timestamp and other details pertaining to the time sheet. The byte array is uniquely stored with GUIDs for easy identification and tracking.

Similarly, every 15 minutes, another process can extract the email attachments sent to specific email inbox with the employee time sheets starting from the earlier unread email. Every single attachment is extracted by the Attachment interactors and stored in a way that can be easily utilized, retrieved, and analyzed. The attachments are stored as byte arrays along with sender details and other email elements. Then the email is marked as read, once the job has been completed.

RSI strives to maintain a client(s) efficiency by implementing a process to access the collected images for further business utilization which turns into a keen detail for employee’s payroll process. The files can be sent to print and organized to a digitized copy, send to printers for hard copy printing and stored for logging purposes.

With this feature our clients can continue their main business function in an easier, efficient, organized way every day even during unprecedented times without interruptions. RSI assists in eliminating a lot of manual work and errors in collecting and organizing essential data from employees on a day-to-day basis.