Network & Hardware Management Services
Realized Solutions goal is to provide complete network support services. RSI will strive to maximize system up time and minimize time to resolve issues if and when they occur. Our full service option provides comprehensive support for desktops, servers, and all network devices including switches, routers and printers. We also include unlimited help desk services with a web based trouble ticketing system.
With our flexible array of services, there is the ability to tailor services to be more budget friendly. Our flagship product is the RSI Total Network Care. Other options include our Server Care and Desktop Care programs. RSI will work with you to explain your options and help you select the right level of services to meet your needs.
Whatever plan you choose, we can get you started immediately with minimal downtime or interruptions. Risk is minimized because all of our programs have a 30 day cancelation policy in place. You can rely on us for top-of-the-line consulting services for all of your desktop/laptop and server needs.
Our services include the following
- 24x7 monitoring
- Escalation & basic fixes
- Event log monitoring
- Backup log checks
- Antivirus log checks
- Server Availability
- Service Availability monitoring
- Monitoring for DNS, DHCP
- Basic response time monitoring
- Monitoring custom performance parameters
- Server health check and analysis of key trends
- Patch Assessment & management
- Service pack updates
- Log maintenance (both OS and Exchange)
- Virus definition & prevention
- Server tuning & cleaning
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Phone: (860) 410-0670
Fax: (860) 410-0680
Realized Solutions, Inc.
413 East St.
Plainville, CT 06062-1767
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